Last Updated: December 2025

Welcome to Lumini Windows & Doors. By accessing our website or using our services, you agree to be bound by these Terms and Conditions and our integrated Privacy Policy. These terms govern your use of our services, website, and our SMS/MMS messaging program.

1. SMS Messaging Program Terms

By providing your mobile number and opting in through our website, physical forms, or verbal consent, you agree to receive recurring automated and manual text messages from Lumini Windows & Doors.

• Program Purpose: Messages are used to provide project quotes, installation scheduling updates, account notifications, and occasional promotional offers regarding our window and door products.

• Message Frequency: The frequency of messages will vary based on your project status and the level of interaction with our sales and installation teams.

• Costs and Charges: Message and data rates may apply from your mobile carrier. Lumini Windows & Doors does not charge a separate fee for this service.

• Customer Support (HELP): For assistance, reply HELP to any message we send or contact us directly at info@luminiwindows.com.

• Opt-Out (STOP): You may unsubscribe at any time by texting STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to our number. You will receive a one-time confirmation text verifying that you have been successfully unsubscribed.

• Carrier Liability: Mobile carriers are not liable for delayed or undelivered messages.

2. Privacy and Data Handling

Your privacy is a priority. The handling of your personal information, including your mobile phone number and SMS opt-in data, is governed strictly by our [Privacy Policy].

• No Sharing Clause: Consistent with our Privacy Policy, no mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

• Exclusion: This excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties for any purpose.

3. User Responsibilities

• Accuracy: You agree to provide accurate, current, and complete contact information and to notify us promptly if your mobile number changes.

• Age Requirement: You must be at least 18 years of age to opt-in to our messaging program or use our services.

• Prohibited Content: You agree not to send any prohibited, harassing, or illegal content through our messaging channels.

4. Limitation of Liability and Dispute Resolution

• No Warranties: Lumini Windows & Doors provides services on an “as is” basis and does not guarantee that SMS delivery will be uninterrupted.

• Disputes: Any disputes arising from these terms or our services will be handled in accordance with the laws of [Insert Your State/Province], and you agree to resolve disputes through binding arbitration where permitted by law.

5. Contact Information

For any questions regarding these Terms and Conditions, please contact us at info@luminiwindows.com